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INSIDE SERVICES: workforce development | job placement | work adjustment
office technology training | retail sales training | custodial trade training program
adult education | types of services | partnerships
   office assessment
Through our office program, clients learn a number of skills to prepare them for an office environment, like:
  • typing skills
  • how to increase typing speed
  • 10-key accuracy using Mavis Beacon Teaches Typing

    hands-on experience


  • Goodwill Industries of Sacramento & Northern Nevada also provides training in the following areas:

    basics to intermediate skills in the following
                 computer programs:
  • Microsoft Access | Excel | Word | Windows | PowerPoint
  • Internet

    office practices:

  • business correspondence | telephone etiquette
  • customer service/terminology
  • business attire & hygiene
  • appropriate office social behavior | dependability
  • alphabetical and/or numerical filing

    use of office equipment:

  • copy/fax machine | multi-line telephone system
  • cutting board/shredder | two/three-hole punch

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    Goodwill Industries
    annamedia